Frequently Asked Questions

How Do You Charge for Your Services?

Unlike traditional wealth managers who charge a percentage of your assets, we use a fixed annual administrative fee model.

This Means Your Fee Does Not Increase As Your Portfolio Grows. We Believe in Fair, Transparent Pricing That Rewards Long-term Partnership.

Why Don't You Charge a Percentage of Assets?

Because We Believe Percentage-based Fees Create the Wrong Incentives. They Reward the Provider Simply Because Your Assets Have Grown—even If They've Done Nothing Additional to Earn That Increase.

Our Fixed-fee Model Aligns Our Interests with Yours. We Succeed by Providing Excellent Service and Building Lasting Relationships, Not by Capturing a Growing Share of Your Wealth.

Are You National Australia Bank (nab)?

No. Invia Custodian Pay. Limited Is a Separate Legal Entity. While We Are Part of the Broader Nab Group, We Operate As a Distinct Financial Services Company.

What Is Your Relationship with Nab?

Invia Custodian Pay. Limited Is a Related Company of National Australia Bank Limited (nab). We Are Part of the Nab Group, Which Includes Banking, Financing, Funds Management, and Wealth Management Organizations. Nab Holds an Australian Financial Services Licence (all 230686), and Invia Operates Under Its Own As Licence (247082) As a Custodian and Financial Services Provider Within the Group.

Where Is My Money Actually Held?

Your Funds Are Held Securely in Segregated Accounts with Nab. As a Custodial Provider, We Maintain Strict Separation Between Client Assets and Our Own Corporate Funds, Providing an Additional Layer of Security and Oversight.