Regulatory & Legal Information
Invia Custodian Pty Ltd is committed to maintaining the highest standards of regulatory compliance, corporate governance, and client privacy.
Our License & Corporate Details
| Aspect | Detail |
|---|---|
| Full Legal Name | Invia Custodian Pty. Limited |
| Trading Name | Invia Wealth Partners |
| Australian Business Number (ABN) | 33 006 127 984 |
| Australian Company Number (ACN) | 006 127 984 |
| Date of Registration | 3 March 1983 |
| Company Type | Australian Proprietary Company, Limited by Shares |
| GST Status | Registered for GST since 1 July 2000 |
| Registered Office | Level 17, 101 Collins Street, Melbourne VIC 3000, Australia |
Australian Financial Services Licence (AFSL)
Invia Custodian Pty Ltd holds an Australian Financial Services Licence, authorising us to provide custodial and financial services to both retail and wholesale clients.
| Aspect | Detail |
|---|---|
| AFS Licence Number | 247082 |
| Licence Issue Date | 10 March 2004 |
| Authorisations | Deal in a financial product; Provide custodial or depository services |
Group Relationship
Invia Custodian Pty Ltd is part of the National Australia Bank Group of companies. This Privacy Policy covers Invia Custodian Pty Ltd (Invia) ABN 33 006 127 984 AFSL 247082 and makes reference to National Australia Bank Ltd ABN 12 004 044 937 AFSL 230686 and all its related companies (the 'Group').
SWIFT / BIC Information
For international wire transfers, our banking details are as follows:
| Aspect | Detail |
|---|---|
| SWIFT / BIC Code | INUPAU31 (or INUPAU31XXX) |
| Bank Name | Invia Custodian Pty Limited |
| Bank Address | Floor 17, 101 Collins Street, Melbourne VIC 3193, Australia |
Secure Payments Powered by Bano Pay
Fast, transparent, and fully protected for our clients.
Invia Wealth is powered by Bano Pay, giving you a personal account to manage trading, payments, and settlements with ease. While you interact with your balance and transactions through our secure online portal, all funds are safely held in NAB accounts and covered by the Australian Financial Claims Scheme (FCS) up to $250,000 per account holder. This ensures your money is secure, compliant, and fully transparent, while Bano Pay handles fast and efficient payment processing behind the scenes.
Privacy Policy
We respect your privacy. This notification explains how we handle your information in accordance with Australian privacy laws.
How We Collect Your Information
We collect your information from you directly whenever we can. Sometimes we collect your personal information from third parties. We may collect information about you because we are required or authorised by law to collect it.
Types of Information We Collect
- ID information such as your name, postal or email address, telephone numbers, and date of birth
- Other contact details such as social media handles
- Financial details such as your tax file number
- Health information (where necessary and with your consent)
- Device information, such as which browser you use, your operating system language and how you use your device
- Your location or activity including IP address and geolocation data
- Credit information such as details relating to credit history and credit capacity
How We Use Your Information
- Giving you information about a product or service
- Considering whether you are eligible for a product or service
- Processing your application and providing you with a product or service
- Administering the product or service we provide you
- Preventing or investigating any fraud or crime
- Complying with laws, regulations, and codes binding us
Sharing Your Information
We may share your personal information with other Group members, including National Australia Bank Ltd and its related companies, or with your representatives and authorised third parties involved in managing your product or service.
Security of Your Information
We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure.
Complaints Handling
If you have a complaint, please tell us about it:
| Contact Method | Details |
|---|---|
| In Writing | The Privacy Officer / Complaints Officer, Invia Custodian Pty Ltd, GPO 4370, Melbourne VIC 3001 |
| Phone | Investor Services Team on +61 3 4328 3283 |
| Via your adviser or contact us through our website |
We acknowledge all complaints within 24 hours and aim to resolve them promptly. If you are not satisfied with our response, you may contact the Australian Financial Complaints Authority (AFCA).
General Advice Warning
The information contained on this website is general in nature and does not take into account your personal objectives, financial situation, or needs. You should consider the appropriateness of any information, having regard to your own circumstances, before acting on it.
Disclaimer
While Invia Custodian Pty Ltd provides the information on this site in good faith, it accepts no responsibility for the accuracy, completeness, or timeliness of the information, subject to any terms implied by law which cannot be excluded.